Return Policy



What is Suitmen's return policy?

Purchases made in store or at Suitmen.com are eligible for a return or exchange with a receipt within 14 days of the original purchase date. Refunds will be issued on the original form of payment. Some exclusions apply.



What can’t be returned?

Personalized Items, Altered Items, Sales items, Final Sale Items, Shoes, and Items without Receipt or Tag.

How do I return an in-store purchase with a receipt?

We gladly accept most returns at any of our Suitmen stores. Simply bring your item(s) along with your receipt within 14 days of the purchase date and an associate will be happy to assist with your return. Some Exclusions Apply.

What if I made the order on Suitmen.com?

Items purchased at Suitmen.com are eligible for a return with a receipt within 14 days of the original purchase date. Refunds will be issued on the original form of payment 

There are two ways you can return your Suitmen.com order:

At a Suitmen store: Bring your order to one of our Suitmen stores. This is the quickest way to return most merchandise and receive a refund. Some exclusions apply.

Online Returns : Email or Call +1(413)-322-8333 ,If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.